Revolutionizing the Personal Injury Industry

The personal injury industry has long faced challenges in case management, client satisfaction, and achieving optimal settlements. At RECORD, we have developed an innovative solution to address these issues and revolutionize how attorneys and clients interact.

In a recent video interview, our founder, Kenny Eliason, shared insights on how RECORD tackles these challenges head-on. In this blog post, we will delve into the three main aspects of RECORD that are transforming the personal injury landscape. Full interview at the bottom of this post.

RECORD interview

Empowering Clients and Enhancing Attorney Efficiency

Traditionally, managing personal injury cases has been a time-consuming and resource-intensive process. Attorneys often struggle to balance their workload, leading to inefficiencies and reduced productivity. The current solution is to hire assistants to help manage the workload and do most of the client communication.

RECORD empowers clients to manage their cases through a user-friendly app, freeing up valuable time for attorneys. By allowing clients to handle tasks such as uploading injury photos, documenting prior injuries, and providing repair and rental information, attorneys can focus on more critical aspects of their cases. This streamlined approach to case management results in a more efficient and effective process for both clients and attorneys. (Timestamp: 36:40)

Improving Client Satisfaction through Better Communication

One of the most significant pain points in the personal injury industry is the lack of communication between clients and attorneys. Clients often feel disconnected from their cases, leading to dissatisfaction and frustration.

With RECORD, clients receive real-time updates and can access their case information anytime, anywhere. This increased transparency fosters a sense of trust and satisfaction, ultimately resulting in a better attorney-client relationship. Additionally, the app’s functionality extends beyond traditional business hours, allowing clients to work on their cases outside the typical 9-5 schedule. (Timestamp: 46:30).

Optimizing Settlements by Improving Case Quality

Achieving the best possible settlement is crucial for personal injury clients. However, this often proves challenging due to incomplete or inadequate case information.

RECORD addresses this issue by providing an intuitive platform for clients to provide critical case details, such as injury photos, prescription documentation, and accident video explanations. This wealth of information, combined with AI-driven analysis, helps attorneys develop a more robust case and maximize the potential settlement for their clients. (Timestamp: 40:50)

Embracing the Future of Personal Injury Client Management

RECORD is revolutionizing the personal injury industry by addressing its most pressing challenges. By empowering clients, improving communication, and optimizing settlements, we have created a comprehensive solution that benefits both attorneys and their clients. To learn more about how RECORD is transforming the personal injury landscape, watch Kenny Eliason’s video interview below.

KennyRECORD logo

Kenny Eliason
As the CEO and cofounder of RECORD, Kenny is an experienced entrepreneur, public speaker, and legal expert. He regularly contributes his industry knowledge and insights on personal injury issues and their impact on the client experience to the RECORD blog. As a frequent presenter at conferences and events, Kenny provides valuable insights and actionable advice for the personal injury industry.

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